Steel Buildings: Customer Support Manager
Gable Steel Gable Steel Ponte Vedra, FL Ponte Vedra, FL Full-time Full-time $50,000 a year $50,000 a year 3 days ago 3 days ago 3 days ago Gable Steel has rapidly risen to one of the largest companies in their marketplace and is looking to add you to their team to catapult that momentum.
Visit our website at gablesteel.
com to take a look at what we do.
We are actively seeking an individual to aid in ensuring customers have a successful experience with our company during the Post-Sale stage of their customer journey Applicants need to be extremely detail oriented and have a project management level of organization.
You must be extremely personable, enjoying talking to people, have a high level of empathy and have the ability to leave a lasting impression.
The Customer Support Manager will be tasked with serving as a liaison between the sales and engineering teams, they will serve as a resource for our customers to assist in answering any questions that arise in regards to their projects and they will ensure a successful experience throughout their project.
In addition, in this role, you will be responsible for handling and de-escalating any customer complaints through providing a solution or alternative.
You must be extremely detail oriented and keep thorough records of all customer interactions and ensure all documentation and paperwork is properly organized for each customer.
If you join us:
You will be part of a growing organization that values customer experience above all else.
You will be an integral part of a team driven culture who has your back everyday.
You will have fun working in an extremely relaxed and laid back environment.
You will receive (1) mental health day each month that doesn't count against PTO or salary.
Job Requirements You must be a people person who enjoys interacting over the phone.
You must have exceptional communication skills both written and spoken.
You should be proficient in using a computer (Email & CRM).
Job Type:
Full-time Pay:
$50,000.
00 per year
Benefits:
401(k) 401(k) matching Flexible schedule Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Visit our website at gablesteel.
com to take a look at what we do.
We are actively seeking an individual to aid in ensuring customers have a successful experience with our company during the Post-Sale stage of their customer journey Applicants need to be extremely detail oriented and have a project management level of organization.
You must be extremely personable, enjoying talking to people, have a high level of empathy and have the ability to leave a lasting impression.
The Customer Support Manager will be tasked with serving as a liaison between the sales and engineering teams, they will serve as a resource for our customers to assist in answering any questions that arise in regards to their projects and they will ensure a successful experience throughout their project.
In addition, in this role, you will be responsible for handling and de-escalating any customer complaints through providing a solution or alternative.
You must be extremely detail oriented and keep thorough records of all customer interactions and ensure all documentation and paperwork is properly organized for each customer.
If you join us:
You will be part of a growing organization that values customer experience above all else.
You will be an integral part of a team driven culture who has your back everyday.
You will have fun working in an extremely relaxed and laid back environment.
You will receive (1) mental health day each month that doesn't count against PTO or salary.
Job Requirements You must be a people person who enjoys interacting over the phone.
You must have exceptional communication skills both written and spoken.
You should be proficient in using a computer (Email & CRM).
Job Type:
Full-time Pay:
$50,000.
00 per year
Benefits:
401(k) 401(k) matching Flexible schedule Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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