Stock Supervisor, Sawgrass

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
EPORTS TO:Store Manager/Operations ManagerDIVSION:RetailTo manage stock and cashier team.MAINJOBOBJECTIVEOPERATIONSESSENTIAL JOB RESPONSIBILITIES???Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventorymanagement???Assist in the training of sales staff in all areas of appropriate register usage and maintenance???Understand and properly execute all management register functions???Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork???Participate in inventories???Only applicable for Offsite drivers: Responsible for driving product to and from the Offsitelocation on an as needed basisMERCHANDISING/VISUAL???Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times???Assist in the implementation and maintenance of all merchandising/ visual directives???Ensuredeliveries are properly processed in a timely manner???Identify product concerns in a timely manner???Communicate inventory needs to support the business goalCUSTOMER SERVICE???Support and encourage staff to provide the highest level of customer service???Buildand maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books???Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction???Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)HUMAN RESOURCES???Ensure image and grooming standards are professional and reflective of the brand image, at all times???Adhere to work schedule, inclusive of time and attendance???Support and assist in follow-up for all training programs and seminarsMinimum2 years retail experience
We are an Equal Opportunity Employer M/D/F/V

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